Novrik Technologies Inc. ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect only the information you voluntarily provide through our contact form:
- Name, email address, subject, and message content
- Service you are interested in (optional)
- Your IP address (collected automatically when you submit the form, for security and anti-spam purposes)
We do not use analytics, tracking, or marketing cookies. The only cookies on this site are essential cookies required for the website to function (session management and CSRF protection).
2. How We Use Your Information
- To respond to your inquiries and provide requested services
- To protect against spam and abuse (IP address logging)
- To comply with legal obligations
We do not send marketing emails, newsletters, or commercial electronic messages. Your information is used solely to respond to your inquiry.
3. PIPEDA Compliance
In accordance with PIPEDA, we adhere to the 10 fair information principles:
- Accountability: Our Privacy Officer is responsible for compliance
- Identifying Purposes: We collect data only to respond to your contact form inquiry
- Consent: We obtain your explicit consent before collecting your personal data via the contact form
- Limiting Collection: We collect only what is necessary to respond to your inquiry
- Limiting Use, Disclosure, and Retention: Your data is used only for the stated purpose and retained for no longer than 2 years
- Accuracy: You may request correction of your data at any time
- Safeguards: We use encryption, access controls, and CSRF protection to secure your data
- Openness: This policy is always accessible from every page of our website
- Individual Access: You may request a copy of your personal data at any time
- Challenging Compliance: You may contact our Privacy Officer or the Office of the Privacy Commissioner of Canada
4. Your Rights Under PIPEDA
- Access: Request a copy of any personal data we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request that we delete your personal data
- Withdrawal of Consent: Withdraw your consent at any time by contacting us
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, email us at privacy@novriktech.com. We will respond within 30 days.
5. Data Retention
Contact form submissions are retained for up to 2 years from the date of submission, after which they are permanently deleted. You may request early deletion at any time.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption, CSRF protection, access controls, and anti-spam safeguards.
7. Third-Party Sharing
We do not sell, trade, or share your personal information with third parties. Your data stays with us and is used only to respond to your inquiry.
8. Cookies
This website uses only essential cookies:
- Session cookie (
sessionid): Manages your browsing session. Expires when you close your browser. - CSRF cookie (
csrftoken): Protects against cross-site request forgery attacks. Expires after 1 year.
We do not use analytics cookies (e.g., Google Analytics), advertising cookies, or any third-party tracking technologies. For full details see our Cookie Notice.
9. Children's Privacy
This website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information, contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on our website.
11. Contact Us
For privacy inquiries or to exercise your rights:
Privacy Officer
Novrik Technologies Inc.
74 Buchanan Crescent, Thorold, Ontario L2V 4M5, Canada
Email: privacy@novriktech.com